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Terms of Service

Last updated: December 17, 2025.

1. Acceptance of Terms

By accessing or using the theONE platform and website operated by Source Code Solutions DOO (“theONE”, “we”, “us”), you agree to be bound by these Terms of Service. If you do not agree with these terms, you may not use our services.

2. Description of Services

theONE provides a platform for real-time GPS tracking, telematics, and fleet management. Services are provided on a subscription basis in accordance with the service agreement.

3. User Accounts

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You must provide accurate and complete registration information.
  • You are responsible for all activities that occur under your account.
  • You must notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree not to:

  • Use the platform for any unlawful purpose or in violation of any applicable laws;
  • Attempt to gain unauthorized access to any part of the platform or its systems;
  • Reverse engineer, decompile, or disassemble any part of the platform;
  • Transmit any viruses, malware, or other harmful code;
  • Interfere with or disrupt the integrity or performance of the platform.

5. Intellectual Property

All content, features, and functionality of the theONE platform including software, text, graphics, logos, and trademarks are the exclusive property of Source Code Solutions DOO and are protected by intellectual property laws.

6. Data Ownership

You retain ownership of all data you input into the platform. Your data is processed solely for the purpose of providing the agreed services. Upon termination of the service, you may request an export of your data within 30 days.

7. Service Availability

We strive to maintain 99.9% platform uptime. However, we do not guarantee uninterrupted access and may perform scheduled maintenance with prior notice. We are not liable for any downtime or service interruptions beyond our reasonable control.

8. Limitation of Liability

To the maximum extent permitted by law, theONE shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform.

9. Termination

Either party may terminate the service agreement with 30 days written notice. We reserve the right to suspend or terminate access immediately if you violate these terms.

10. Governing Law

These terms are governed by the laws of the Republic of Serbia. Any disputes shall be resolved by the competent courts in Belgrade.

11. Contact

For questions regarding these terms, contact us at: info@sourcecodesolutions.rs, info@theone.rs